Document management
In the area of transaction printing & outsourcing, we take on all tasks relating to the production of your confidential documents. From the IT design and preparation of the print data to the same-day production of your mailings and the delivery of the letters, we provide you with everything from a single source. Our service portfolio also includes coordination with your works council and the takeover of personnel and machines.
Your documents safely in our hands!
Full service at a glance
As an experienced service provider, we offer you a comprehensive service portfolio that is specially tailored to the individual requirements of your company. Our aim is to provide you with a holistic solution that covers all aspects of IT, printing, packaging and dispatch.
We take over the entire management and implementation of your projects to ensure that your documents are sent to your customers flawlessly, quickly and efficiently. We use state-of-the-art technologies and proven processes to ensure the quality and reliability of our services.
Thanks to our expertise in the associated areas, we can react flexibly to your needs and develop customized solutions. You can rely on our many years of experience and our commitment to optimizing your communication and logistics and fulfilling your customer orders on time and with the best quality. Together we will pave the way to a smooth and efficient shipping process!
Our solution modules in detail
In the analysis and conception of the overall process, we support you in precisely defining your business requirements. We start by creating a detailed business requirements specification (BRS), followed by a comprehensive functional specification and requirements specification. These documents form the basis for clear communication and successful implementation.
We are happy to support companies in analyzing and optimizing their current processes. To do this, we take a deep dive into the existing processes and ask the right questions of the relevant people. This gives us a comprehensive overview of existing weaknesses and the desired processes.
Project, migration and CR management
Our team of certified employees takes on the holistic management of all specialist areas in your organization - both during migration and during the implementation of change requests (CR). We understand the complexity and challenges associated with these processes and therefore rely on a structured and transparent approach.
We coordinate the introduction of new features and ensure that all relevant stakeholders are involved. Thanks to our extensive expertise in project management, we guarantee a smooth implementation that optimizes your operational processes rather than disrupting them.
Our aim is to manage all aspects of the project efficiently - from planning and migration to the implementation of new functionalities.
Material management
We offer you environmentally friendly materials that not only meet the highest quality standards, but also make a positive contribution to protecting our environment.
Thanks to our long-standing partnerships and large contracts with leading manufacturers, we are able to offer a wide range of standard and customized materials. This enables us to respond flexibly to your needs - even in difficult times, we always have the required materials in stock.
As a major buyer of paper and through our close cooperation with Mohn Media, we guarantee you reliable availability and fast response times so that you can always implement your projects on time.
Quality, safety and customer management
Our quality, safety and customer management is designed to ensure the highest standards in all areas of our service. We hold various ISO certificates that confirm our commitment to quality and safety. Regular reviews and audits are part of our continuous improvement process to ensure that we always exceed our customers' expectations.
By using regular QM boards and an integrated information security management system (ISMS), we optimize our internal processes and ensure transparent communication. Our own invoice center ensures secure, efficient and error-free processing of all orders so that you can concentrate on your core business.
The central point of contact in our Key Account Management (KAM) guarantees you individual support and smooth management of your orders.
IT management and postage optimization
We rely on innovative solutions to make data transfer efficient and secure. Through comprehensive pre-checks and checks, we ensure that all data is processed correctly before it enters the production process. Our systems enable the merging and splitting of data so that you receive exactly the information you need.
We use a standardized IT platform that is also flexible enough to meet individual requirements. This guarantees not only a high level of efficiency, but also adaptability to your specific needs.
Security is our top priority. Our data centers are certified and comply with the latest security standards to protect your data in the best possible way.
In addition, we optimize postage costs with intelligent shipping solutions that reduce costs and increase delivery speed at the same time.
Printing & packaging
With state-of-the-art printing technology and strict quality controls, we ensure that every copy meets the highest standards.
Your documents are enveloped efficiently and precisely. Our team ensures that all documents are inserted into the appropriate envelopes in a traceable and flawless manner. We place the utmost importance on accuracy to ensure that every item is correctly addressed and dispatched on time.
Reporting & Monitoring
Unser umfassendes Reporting-System gewährleistet Ihnen volle Transparenz in Bezug auf den Produktions- und Versandprozess. Sie erhalten regelmäßige Updates über den Status Ihres Auftrags, sodass Sie jederzeit informiert sind und die Fortschritte verfolgen können.
Darüber hinaus stellen wir Ihnen detaillierte Berichte zur Verfügung, die nicht nur die Portooptimierung umfassen, sondern auch andere relevante Kennzahlen, die für Ihre Entscheidungsfindung wichtig sind. Diese Daten helfen Ihnen, den Überblick über Ihre Projekte zu behalten und gegebenenfalls Anpassungen vorzunehmen, um die Effizienz weiter zu steigern.
Unser Reporting und unser Monitoring sind darauf ausgelegt, Ihnen die nötigen Informationen zu liefern, um wichtige Entscheidungen zu treffen und den Erfolg Ihrer Projekte nachhaltig zu sichern.
Postage management & delivery services
We offer you an efficient solution for the fast and punctual delivery of your consignments. Thanks to our direct connection to the relevant postal service providers, we can ensure that your shipments reach their recipients reliably and on time.
We optimize the entire shipping process - from selecting the most cost-effective shipping options to tracking your shipments.
Our goal is to provide you with a first-class service that not only ensures the satisfaction of your recipients, but also supports your internal processes.
Customers who already trust us
Your opinions and experiences are important to us, and we look forward to showing you how we have helped to successfully implement your projects.
Reasons that speak for us
IT security & regulatory requirements
In an increasingly digitalized world, IT security is a top priority. With the power of our own data center and the strict requirements of our parent company, we rely on stringent and consistent security processes to protect your data in the best possible way. Our IT security strategies are designed not only to ensure the integrity and confidentiality of your information, but also to meet all legal and regulatory requirements.
Output management solutions
We offer customized output management solutions that are tailored to the individual needs of your company. Whether it's the complete outsourcing of your print center, the takeover of backup services or the introduction of a consolidated multi-management system for your workplace printers and various print streams - we have the right solution for you. We see ourselves as your consultants and partners who will support you throughout the entire transition process. Our aim is to ensure seamless integration of the new solutions while safeguarding the interests of all parties involved. Let us work together to develop the best strategies for your company.
Own disaster recovery structures
Both our IT infrastructure and our production sites are designed to offer maximum availability and security. With several redundantly designed sites, we guarantee continuous operability - even in the event of unforeseen events. These mirrored sites, separated by more than 300 km, guarantee that all processes, control characters and process instructions are absolutely identical. This careful planning allows us to seamlessly switch between sites in the event of an emergency, ensuring a complete backup for our customers.
Print and postage from a single source
In a dynamic postage market that is constantly changing due to new laws, guidelines and price changes, we offer you a comprehensive solution that seamlessly combines print and postage. Our team of experts will individually and transparently check which product, which carrier and which transit time in a data stream is the optimal choice for your requirements. This integrated approach enables you to act efficiently, securely and cost-consciously at the same time.
Get in touch
I will be happy to advise you on your individual concerns.