Quality

Do you have high standards for products and consulting services? So do we. This is why we work with our internal Quality Management team every day to optimise our processes and services. Because the satisfaction of our client’s is the most important thing to us.

As an international partner for marketing and communications strategies, we offer a wide-ranging spectrum of services. Whether in advising, implementing a campaign or when analysing results – the highest quality is always a priority. We use our client’s requirements as a yardstick for our daily work whilst always keeping an eye on the next step: What processes can be streamlined? Which can be designed more efficiently and in a more client-focused manner? Our in-house quality management means we can guarantee the high quality of our products and provide you with the best possible advice.

Our quality standards have been certified: We always work in accordance with DIN ISO 9001: 2008. Compliance with standards is just as important for our employees’ workflows as it is to our processes and products. Our employees take responsibility for their work and we use this as a basis for continually optimising our processes.

Campaign’s corporate principles define the binding aspects of our quality policy:

Client Satisfaction

We place great value on the satisfaction of our clients. That is why we always fulfil the contractually agreed requirements and expectations of our clients and end customers – with high-quality products and services and skilled advice.

Customer Trust

A trustworthy relationship between us and our clients is one of our hallmarks. We have developed long-term client relationships that we consistently maintain by treating our clients as partners and by demonstrating our motivation at all times.

Information Security and Data Protection

Handling information reliably is the basis of how our company operates. That is why we protect our clients’ and partners’ information just as conscientiously as our company’s own internal expertise.

Error Prevention

We want to avoid mistakes, which is why we place great value on preventive measures and early detection of sources of error. This allows us to increase the quality of our products and services – all the while saving on unnecessary costs.

Continuous Improvement Process (CIP)

Our goal is continuous improvement. Because of this, we continually strive to optimise our internal workflows and organisational structures, to rectify identifiable weak points and to regularly measure the quality of our processes and services.

Employee Satisfaction

Only a strong team can be successful. That is why our foundations are happy, motivated employees, and why we promote the strengths and character of each and every one of them. This allows each person to contribute to the success of the company.

Employee Responsibility

We share our responsibility and give each employee the opportunity to get engaged with the company. This means that every member of our team is responsible for compliance with our quality objectives and ensures the constant optimisation of our processes.

Entrepreneurial Initiative

Customer focus is one of our top priorities. We are committed to harnessing the creativity, responsibility and entrepreneurial thinking and initiative of our employees and putting it to work for you. This means that everyone enjoys the greatest possible room to manoeuvre in order to achieved the agreed goal.

Reliability

We are on your side as a reliable partner. Seriousness, courtesy and respect are a matter of course for us and shape our actions every day.

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