Recall management

Do you need professional support with the growing complexity of recall management to best meet your customers’ needs? As a reliable and experienced partner, Campaign has been handling international recall campaigns for many years. We guarantee with maximum flexibility that messages, which often relate to safety, reach the end customer on time and via the right channel.

In the case of a recall we provide you with a personal contact person who coordinates the whole process and is responsible for it.

We offer you a tailored approach for handling recalls. It includes the following elements:

  • International address data management

  • Databases, workflow management

  • Self-service portal including reporting and dashboard for tracking campaign status

  • Online and offline communication

  • International reach

  • Individual customer care by experienced specialists

Our aim is to provide our customers with high-level support in order to turn the negative of a recall into the positive of a professionally handled recall and communication process.



Take advantage of our free callback service
I would be happy to advise you one on one!
 

Inka Gelbrich

 

Vice President Sales & Key Account Management